Refund policy

Last updated: November 4, 2026

30-day fit guarantee

Our bracelets are a stretch fit and fit most adult wrists. If yours doesn't fit, or you're not happy with it, contact us within 30 days of delivery and we'll send a replacement or give you a full refund.

Damaged or wrong item

Send us a photo within 30 days of delivery and we'll replace it or refund you – no need to send it back.

Late or lost orders

If your order hasn't arrived within 25 days, contact us and we'll send a replacement or a full refund.

How to start

Use our contact form with your order number. We reply within 1 business day. Approved refunds go back to your original payment method; your bank may take 5–10 business days to show it.